COVID19 UPDATE

Following the most recent government advice and latest news from the UK and worldwide, we are keeping you updated here.

 

*** UPDATE 2nd NOVEMBER 2020 ***


As of Thursday 5th November our trackside shop will be closed to visiting customers. The shop/showroom doors will be closed until we are able to safely open once again.

*** Please Note - ALL DROP & COLLECTION SERVICES ARE ON HOLD UNTIL FURTHER NOTICE

 

ONLINE AND PHONE ORDERS

We are fully open to take orders through our website and over the phone.

www.MerlinMotorsport.co.uk tel: 01249 782101.

If you want to call us our phone lines are open Monday to Friday 9.00 - 5.30pm

*** A note to returning customers - If you are working from home and need your delivery sent to a different address from the address we have on record / in your account - please make this clear to us so that we can make sure alternative delivery arrangements are applied to your order.

 

SHIPPING & DELIVERIES

Everything is currently running as normal


RETURNS

We are accepting and processing returns in the usual way, with usual exceptions regarding 'special orders'. However, during this time please expect a delay of up to 4 days for your replacement / refund. This is due to your return being quarantined for 3 days before we open. Please see our full Returns Policy

 

TO ALL OUR CUSTOMERS

Our country needs businesses to keep going as far as possible to protect our employees and keep the wheels turning. That is what we intend to do. Please do not hesitate to get in touch if you have questions, and please be patient if there is a little delay in response.


We thank you for your loyalty and continued support, and wish you and your families a safe and well journey through these difficult times.


Steven, John, George, Gary, Jack, Chris, Paul